If you are not sure why HubSpot is not tracking your emails, you can contact HubSpot support for help.
There are a few reasons why HubSpot might not be tracking your emails.
- Your email settings might be incorrect. Make sure that you have enabled email tracking in your HubSpot settings.
- Your recipient might have blocked tracking pixels. Tracking pixels are small images that are used to track email opens. If your recipient has blocked tracking pixels, HubSpot will not be able to track their email opens.
- Your recipient might be using a spam filter. Spam filters can sometimes block tracking pixels. If your recipient is using a spam filter, HubSpot might not be able to track their email opens.
- There might be a problem with HubSpot's servers. If there is a problem with HubSpot's servers, HubSpot might not be able to track your emails.
If you are not sure why HubSpot is not tracking your emails, you can contact HubSpot support for help.
Here are some additional tips for troubleshooting email tracking issues:
- Check your email settings. Make sure that you have enabled email tracking in your HubSpot settings.
- Send a test email to yourself. This will help you to see if HubSpot is able to track your emails.
- Check your recipient's email settings. Make sure that they have not blocked tracking pixels.
- Check your recipient's spam filter settings. Make sure that they have not blocked HubSpot's emails.
- Contact HubSpot support. If you are still having problems, you can contact HubSpot support for help.