What You Need to Know Before Choosing Between HubSpot and Salesforce

What You Need to Know Before Choosing Between HubSpot and Salesforce

Choosing the right CRM platform for your business can be a difficult decision, as both HubSpot and Salesforce offer powerful features. To help you decide which one is best for you, here are some key points to consider:

1. Platforms – It’s important to ascertain whether the company needs an on-premise or cloud-based solution. Salesforce is cloud-based while HubSpot operates on both platforms depending on customer preference.
2. Features – Think about the different processes that will need automation, such as marketing automation, sales process improvements etc., since each platform offers its own suite of features that might work better than the other in certain scenarios.
3. Pricing – When considering pricing models, it’s important to factor in scalability in order to know how much more you’ll have to pay when your business expands. Generally speaking, HubSpot is seen as cheaper than Salesforce for small businesses but may not have all of the features needed for large projects.
4. Customer support - While both offer 24/7 customer support services, Hubspot provides detailed troubleshooting guides that are easily accessible through its Knowledgebase section or by speaking with its representatives directly through live chat.
5. Integration – As far as integrations go, both have several options available allowing users to integrate software such as MailChimp or QuickBooks depending on their specific needs.
6. Design & Usability – Finally, take into consideration design and usability aspects as user friendly interfaces make daily tasks easier for all employees involved in using the CRM system regardless of tech savvy levels!

By taking these points into account before making a decision between HubSpot and Salesforce you can make a choice that best suits your business needs!