The Benefits of Using HubSpot vs. Salesforce

The Benefits of Using HubSpot vs. Salesforce

When trying to decide whether to use HubSpot or Salesforce for your business, it’s important to consider all aspects of the two CRM platforms - from features and customer support, to pricing and integration capabilities. There are many benefits associated with each that should be taken into account before making a decision.

  1. Platforms – As mentioned above, both HubSpot and Salesforce offer cloud-based solutions although Hubspot also offers an on-premise option for customers who need a more personalised solution.
  2. Features – Both platforms offer plenty of features allowing users to automate various processes such as marketing and sales automation, but Salesforce is considered better suited for enterprise level users due to its deeper feature set.
  3. Pricing – In terms of pricing, HubSpot is seen as more affordable for small businesses compared to Salesforce, whose pricing plans tend towards enterprise level users due to their need for complex solutions.
  4. Customer support – When it comes to customer service, both have 24/7 help available but Hubspot provides detailed troubleshooting guides that are easily accessible through its Knowledgebase section or by speaking with its representatives directly through live chat if any additional help is needed.
  5. Integration – Both offer several integration options depending on the user’s specific needs such as MailChimp or QuickBooks respectively so assess which integrations would be beneficial before making a choice.
  6. Design & Usability– When considering design and usability factors, most companies prefer using Hubspot due to its user-friendly interface that even non tech savvy individuals can navigate without any problem!

By assessing these pros and cons before deciding between Hubspot and Salesforce you can make the best choice for your business!