Does HubSpot log incoming emails?

HubSpot logs incoming emails by default. However, you can disable this feature if you do not want HubSpot to store a copy of your emails. To disable email logging, go to your HubSpot settings and uncheck the box next to "Log incoming emails."

Yes, HubSpot logs incoming emails. This means that HubSpot stores a copy of all emails that are sent to your HubSpot inbox. This can be helpful for a variety of reasons, such as:

  • Tracking email opens and clicks
  • Measuring the effectiveness of your email marketing campaigns
  • Managing your email conversations
  • Keeping track of customer interactions
  • Identifying potential leads

HubSpot logs incoming emails by default. However, you can disable this feature if you do not want HubSpot to store a copy of your emails. To disable email logging, go to your HubSpot settings and uncheck the box next to "Log incoming emails."

If you are concerned about your privacy, you can also forward incoming emails to a personal email address that is not connected to HubSpot. This way, HubSpot will not have access to your emails.

Here are some additional details about how HubSpot logs incoming emails:

  • HubSpot logs the sender's email address, the subject line, and the body of the email.
  • HubSpot does not log the content of attachments.
  • HubSpot only logs emails that are sent to your HubSpot inbox.
  • HubSpot does not log emails that are sent to your personal email address.
  • You can disable email logging in your HubSpot settings.

If you have any questions about how HubSpot logs incoming emails, please contact HubSpot support for help.