Once you have logged an email in HubSpot, you can view it in the contact record's timeline. You can also use the email to track the contact's engagement with your business.
Yes, HubSpot can automatically log emails if you have connected your HubSpot account to your email client and enabled the "Log emails" option. When you send an email from your connected email client, HubSpot will automatically log the email in your HubSpot CRM. The logged email will include the email's subject line, from address, to address, body, and any attachments.
You can also manually log emails in HubSpot by following these steps:
- Go to the contact record in HubSpot that you want to log the email to.
- Click the "Emails" tab.
- Click the "Add email" button.
- Enter the email's subject line, from address, and body.
- Click the "Save" button.
Once you have logged an email in HubSpot, you can view it in the contact record's timeline. You can also use the email to track the contact's engagement with your business.
Here are some of the benefits of automatically logging emails in HubSpot:
- You can track your email marketing campaigns: HubSpot can track email opens, clicks, and bounces. This data can help you improve your email marketing campaigns.
- You can track your sales pipeline: HubSpot can track email replies and conversions. This data can help you track your sales pipeline and identify opportunities.
- You can improve your customer service: HubSpot can track customer support emails. This data can help you improve your customer service and resolve issues more quickly.
If you are looking for a way to improve your email marketing, sales, and customer service, I recommend automatically logging emails in HubSpot. HubSpot can help you track email opens, clicks, and bounces. This data can help you improve your email marketing campaigns, track your sales pipeline, and improve your customer service.